2024 Cancellation Policy
Standard Terms
1st April 2024 to 31st October 2024

HOW TO SECURE A PRE-BOOKING

  1. To secure a pre-booking, the guest must deposit 50% of the total booking price either via a wire transfer or with a valid debit or credit card.
  2. Any bank or other merchant fees charged for debit or credit card transactions are paid by the guest.
  3. If the deposit is not received within 48 hours of the tentative booking, we reserve the right to accept a deposit from another guest without further notice.
  4. By paying a deposit we automatically assume that a guest has read and agreed to our Terms and Conditions.
  5. A contract is produced between us and the guest within 72 hours from the day the deposit is made. This contract is sent by us to the guest via email and the guest has to sign it and send it to us scanned, along with his/her passport.

HOW TO CANCEL A BOOKING AFTER THE DEPOSIT HAS BEEN MADE

  1. If a guest cancels the booking for ANY REASON at least 90 days before the booking, then he will be refunded with his/her deposit by 100*%.
  2. If a guest cancels the booking for ANY REASON at least 60 days before the booking, then he will be refunded with his/her deposit by 50*%.
  3. All reservations where the guest does not proceed in paying off the full amount by the date agreed in the guest’s contract (usually 60 days before arrival), are automatically cancelled by the system. In this case, no refunds are made.
  4. Regarding cancellations, the only exception which will result in a full guest refund of any amounts paid is the inability of the guests to arrive at Mykonos due to their Country’s Official Restrictions to travel to Greece (see Special Terms below)
  5. REGARDLESS OF THE REASON, if a cancellation is made within the last 14 days before arrival, no refund can be given to the guest whatsoever.
  6. Refunds are executed by us via a wire transfer within three working days from the day of the cancellation.
  7. All refunds fulfilling the conditions above, can either be made in money or in the form of a credit voucher.
  8. All cancellations must be made in written, with a simple email to our [email protected] email address

HOW TO CANCEL A BOOKING AFTER FULL PAYMENT HAS BEEN MADE

Read More
SPECIAL GLOBAL CONDITIONS & CANCELLATIONS RELATED TO TRAVELLING RESTRICTIONS | 2024 Cancellation Policy
Special Terms
1st April 2024 to 31st October 2024
  1. Our Special Cancellation Policy applies to all bookings that must be cancelled because local governments have enacted laws that restrict travel to Greece. Country’s Official Restrictions to travel to Greece can be for example Covid Restrictions or Russia-Ukraine war-related Restrictions.
  2. All payments for bookings cancelled at any time up to 14 days before arrival can be refunded.
  3. All refunds fulfilling the conditions above, can either be made in money or in the form of a Credit Voucher.
  4. A Credit Voucher is available for use with any other booking of any other villa, yacht or service provided by us and is valid for 36 months from the cancellation date.
  5. Credit Vouchers are transferable to other guests/names.
  6. All cancellations must be made in writing, with a simple email to our  [email protected] email address
  7. Finally, and REGARDLESS OF THE REASON, if a cancellation is made within the last 14 days before arrival, no refund can be given to the guest whatsoever.