COVID-19 | 2020-2021 Cancellation Policy
• Our COVID-19 policy applies to all bookings with a stay date between June 1st, 2020, and September 30th, 2021, for trips that must be canceled because local governments have enacted laws that restrict travel.
• All payments for bookings, regardless of whether they are refundable, can be used as a credit for another booking at the same or another villa/yacht/service, in the next 18 months. For those concerned about prices, we will guarantee that you get the same pricing on the same villa/yacht/service next year, for the same check-in dates.
• If the guest is unwilling to accept a credit, he will receive a full refund of the rental fee paid, if the booking is canceled at least 7 days before arrival.
• Both for credits for future dates and refunds, we only ask that the arrangement be acknowledged in writing —via our firstname.lastname@example.org email address.
We hope you understand that we are doing the best we can in this time of crisis.