Cancellation policy

COVID-19 | 2020-2021 Cancellation Policy

• Our COVID-19 policy applies to all bookings with a stay date between June 1st, 2020, and September 30th, 2021, for trips that must be canceled because local governments have enacted laws that restrict travel.
• All payments for bookings, regardless of whether they are refundable, can be used as a credit for another booking at the same or another villa/yacht/service, in the next 18 months. For those concerned about prices, we will guarantee that you get the same pricing on the same villa/yacht/service next year, for the same check-in dates.
• If the guest is unwilling to accept a credit, he will receive a full refund of the rental fee paid, if the booking is canceled at least 7 days before arrival.
• Both for credits for future dates and refunds, we only ask that the arrangement be acknowledged in writing —via our email address.

We hope you understand that we are doing the best we can in this time of crisis.