GENERAL TERMS & CANCELLATION POLICY
1.1 If you wish to make any changes to your confirmed booking, you must notify us in writing as soon as possible. We shall make every attempt to meet your request but cannot guarantee compliance with such requests.
1.2 If you wish to cancel your booking, you must inform us immediately in writing. The following cancellation policy shall apply:
If Cancelation is made: More than 12 weeks before the first day of a rental Full refund minus Operational administrative change. Between 8 and 12 weeks before the first day of rental Initial Payment will not be refunded Less than 6 weeks before the first day of rental No refund Security Deposits and Food Budget will be refunded in full. We will try to find a replacement client for the Property for the period you canceled.If a replacement booking is obtained, we will refund all amount Paid by you less any difference between the price you paid and the price paid by the replacement client.
Cancellation From host/Asset owner
Villa manager or Yacht owner can cancel a reservation due to an extenuating circumstance may be exempt from penalties. Here is a list of such circumstances : Death in the family, Serious illness or serious illness in the family, Natural disaster in the country, Political unrest in the country, Property damage,Asset damaged, Maintenance issues that affect the ability to host
2.Scope of application
2.1 These General Terms and Conditions shall apply between the Supplier and the Customer to
all (oral or written) offers, bids, contracts and statements of work in the broadest sense of the
word (hereinafter: a “contract”).
2.2 The Customer expressly represents that it accepts these General Terms and Conditions to the
exclusion of any general terms and conditions it uses, unless the Supplier and the Customer
have expressly agreed otherwise in writing. In the event that the parties have agreed in
writing that other terms and conditions shall apply, the latter terms and conditions shall apply
only for the specific order for which they have been agreed.
3.1 The prices and rates shall be inclusive the work to be carried out by the Supplier as described
in the offer, bid or contract. All prices and rates shall be exclusive of sales tax (VAT) and
other governmentally-imposed charges and do not include a compensation for packaging,
import, transport, travel and accommodation expenses, office costs, (technical)
documentation, audio and/or visual material of third parties, purchase of hardware, software
of third parties, training of the Customer, installation, implementation and the like, unless as
agreed otherwise in the offer, bid or contract.
4.1 All invoices shall be paid by the Customer in accordance with the payment conditions stated
on the invoice. In the absence of specific conditions, the Customer must make payment no
later than thirty days after the invoice date hereinafter: ‘the payment period’.
4.2 If payment is not made in the payment period, the Customer shall be in default by operation
of law and the Supplier shall impose a late-payment interest fee of 1.5% per month (one point
five percent), calculated over the period the Customer is in default, all of this without any
further notice of default or court intervention being required.
4.3 If, after notice of default, the Customer remains in default of its payment obligation, the claim
may be put out for collection, in which case the Customer shall also be required to make full
payment for all the (extra-) judicial and collection costs incurred by the Supplier, without
prejudice to the Supplier’s other rights.
4.4 If payment is not made in any relevant payment period, the Supplier is entitled to suspend its
obligations pursuant to the contract and any other current contracts until full payment has
been made, without prejudice to the Supplier’s right to damages and without any obligation
to compensate the Customer for any loss.
5.1 Cooperation of third parties Cooperation of third parties
5.2 If, at the request of and with the consent of the Customer, the Supplier contracts out all or
part of the supply of certain goods, the provision of certain services and/or work to one or
more third party(ies), the Supplier may, upon request of the Customer act as its lawful
5.3 Any contracts to be concluded with any third party by the Supplier on the Customer’s behalf,
in conformity with the provision of article, shall be deemed to have been concluded
directly between the Customer and any such third party. When available, the general terms
and conditions of delivery of such third party shall apply. The Supplier accepts no liability in
the matter. At the request of Customer, Supplier shall provide Customer with these
terms & conditions.