Like so many of you, Mykonos Luxury is carefully monitoring the latest updates surrounding the coronavirus map across the globe. The health and safety of our guests, property owners, employees and greater community are of paramount importance. We are closely monitoring recommendations from the local authorities concerning how businesses should respond to coronavirus spread. We will continue to rely on their recommendations and expertise to inform our decisions. You will find some steps we are already taking on this page.
In addition to how Mykonos Luxury is responding to this situation, we know many of you are looking for information on how COVID-19 is affecting Mykonos Island and Greece. We will also use this page to provide useful links to keep you informed. We know you all love this corner of Aegean Sea, just as much as we do. In these times, we want to keep you connected to this place of peace and solace.
Mykonos, Greece- coronavirus map and update
Due to the Coronavirus (Covid-19) spread worldwide, the Greek government has taken severe measures to contain its spread.
For the time being Greece has suspended all transport links with non-EU countries as well as Spain and Italy till further notice.
Seasonal hotels and resorts, as well as year- round hotels in Greece will remain temporarily closed from March 22nd, 2020 until April 30th, 2020. Youth hostels and ski resorts, as well as beaches offering amenities (public, private or run by municipalities) will temporarily remain closed until April 11th, 2020 .
Greece imposed a 14-day quarantine to any new arrival from March 22nd, 2020 onwards, until further notice. The government also decided to implement a ban on all cruise ships and sailboats docking at its ports. Furthermore, until April 21st, departure and docking of private and professional yachts are prohibited at all ports of the country.
Furthermore, all museums, archaeological sites, cinemas and shopping centres are on lock down until April 11th, 2020. Cafes, restaurants, tavernas, bars, have shut down, besides the ones who offer delivery or take out till further notice throughout the country.
Changing Travel Plans?
Mykonos Luxury guest services staff is being reaching out to all our guests who are scheduled to arrive within the next two months. We work with each guest on an individual basis to either move reservations to a later time period in 2020 or 2021 or to process refunds.
Mykonos Luxury is offering Flexibility for Reservations Within 30 Days of Arrival
We will continue to take calls to discuss date moving requests and cancellations for arrivals over the next 30 days. Know that we are here to listen. We understand that for some of you there may be uncertainty in your travel plans. Our guest services staff is available during our normal business hours at +30 217 0000 777 or via email to work with you as you make the best decisions for your family’s safety and well-being. In the coming weeks, we anticipate higher than normal call volume. Know that our staff will work as quickly as possible to return calls and answer emails.
For Reservations Over 30 Days from Arrival – As this is a dynamic situation, we ask for patience from those guests who are scheduled to arrive more than 30 days out. We will continue to keep this page updated as we know more about the impact coronavirus may have on our guests and property owners. We appreciate your patience while we focus our efforts on guests arriving in the next 30 days.
What We’re Currently Doing in Mykonos Luxury
- Practicing Social Distancing with new check-in and -out process –
Mykonos Luxury has over 100 vacation rentals with an updated check-in and -out process. that provides the ability to get your villa’s keys without any physical contact. Your key is waiting for you at the Mykonos Luxury office, with all the necessary instructions.
- Encouraging Remote Work and Virtual Meetings – To ensure that our staff are healthy and able to meet the needs of our customers, staff that are not required to be on-site to perform their duties will be able to work from home. This includes many of our guest services staff, who are manning the phones during normal business hours to answer questions about current or future reservations.
- Increasing the Rigor of Cleaning Procedures – Mykonos Luxury has always strived to provide clean and safe accommodations. We want you to know that, following eody.gov.gr and the Greek Ministry of Health recommendations, we are increasing the rigor of cleaning and disinfecting all villas, car and aircraft rentals, using certified household disinfectants, with increased focus on doors, handles, faucets, switches, chairs, windows, restrooms, countertops, phones, swimming pools and all high traffic areas. All linen is washed by a machine operated laundry that follows all recommended textile processing standards and delivered to us individually wrapped.
Practicing Good Hygiene – We’ve always been big fans of handwashing, but we’re reiterating the importance of this practice to all staff. Our office is being cleaned at regular intervals and we are taking advantage of spring breezes to increase the ventilation in our lobby and offices. We have placed hand sanitizer around our villas, for both guests and employees and imposed the mandated use of gloves and masks by all our staff